The Growth of Delivery and Curbside Pickup

How online food orders for delivery and curbside pickup are growing more central to consumers' dining experiences
2021 Hero Image Paytronix

Delivering On Restaurant Rewards, a PYMNTS and Paytronix collaboration, draws from a survey of a census-balanced panel of 2,089 U.S. consumers about the types of restaurants from which they order, whether they use those restaurants’ loyalty and rewards programs and the types of rewards they would like to receive to understand how restaurants can customize their rewards offerings to enhance their businesses.

INSIDE THE NOVEMBER STUDY:

  • 43 percent: Share of restaurant customers who use loyalty and rewards programs
  • 39 percent: Portion of restaurant customers who say rewards programs would boost their spending

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Annual Loyalty Report: 2021
Loyalty programs shone through as one of the key survival tools

The first annual Paytronix Loyalty Report examines trends across the loyalty landscape in both restaurants and convenience stores throughout 2020