A truly unique experience.

Join us for the 7th annual Paytronix User Experience Conference (PXUX) for a glimpse into the future. 

Whether you participate virtually or in person, you will learn insights that you can start to use immediately. 

At PXUX we share ways to adapt to the changes in our industry. You will hear best practices from industry leaders, learn about the latest trends for guest engagement, and enjoy opportunities to network with your peers. 

Learn what to do today to thrive tomorrow! 

The sessions include what you have come to expect from PXUX: 

  • Actionable insights  
  • Master revenue-driving best practices
  • Learn from others who have overcome similar challenges  
  • Explore the future of the platform  
  • Dive into industry trends  
  • Tell the team about your favorite parts of the Paytronix platform and where you want to see enhancements

Want to master the right tools for your business’s future? You can also attend the bonus in-person Master Class when you register!

Questions? Call (617) 649-3300 x301. 


Note: Registration is for Paytronix customers only.

 
What’s PXUX All About?

“I think everyone should come to PXUX. It’s a great learning experience – meeting with other people and talking about their programs. This year, I did the Master Class, which I really liked. I think it's really beneficial right when you’ve launched to really dive deep into the tools that are available and be able to use them appropriately with your program.”

Jacinda Fairchild
Loyalty Manager, Maverik Inc.

“I found the Master Class really helpful. Paytronix has a lot of tools and there’s so much the system can do."

Adam McIntyre
Marketing Manager, Cara Irish Pubs
Speakers

More speakers to be announced soon!

Tom Ryan

Founder of Smashburger

Who is Tom Ryan? You may not have heard of him, but odds are you DO know him, or rather his work. If you’ve ever had a Stuffed Crust Pizza, a McGriddle, a Shaker Salad  or any other number of restaurant items, you’ve tasted his work.  To answer the question, Tom Ryan is not your typical restaurateur. He’s not a chef, didn’t study Restaurant Management and in fact, never expected to find himself in the restaurant business. By training, he’s a food scientist - earning degrees in flavor and fragrance chemistry from Michigan State University. During his Doctoral studies he became intrigued by marketing and consumer research which set him on the path of a lifetime.

Taking positions at P&G and Pillsbury, Ryan recognized the force of combining his technical knowledge with consumer insights. He spent hours chasing and evaluating restaurant trends, searching for the next big idea to bring to grocery store shelves. Along the way, he fell in love with restaurants, menu innovation and the creativity emerging in the restaurant landscape. 

Ryan joined Pizza Hut in the late ‘80s, creating products such as The Lover’s Line, Breadsticks, Chicken Wings, Sicilian Pizza and Stuffed Crust Pizza.  In the ‘90s he joined McDonald’s, bringing more products to the market place and around the world - McFlurries, The Dollar Menu and McGriddles, just to name a few.  Searching for new challenges Ryan moved on to Colorado. He joined the Quiznos team and brought record setting sandwiches to the marketplace while planning his next move.

In 2007 Smashburger was born, a new concept Ryan and his partners designed to focus on the next generation of burger consumers. It became an industry icon for quality, growth and business acumen and was twice named by Forbes as “America’s Most Promising Company.” Smashburger has won countless awards for best burgers and earned Ryan a spot on Gourmet Magazine’s, “Top 25 Food Entrepreneurs of the Last 25 Years” list. In 2018 Smashburger was acquired by Jollibee Foods Corporation, a Manilla based restaurant powerhouse.

In 2012, Tom’s Urban - a full service, urban concept designed to provide great multi-ethnic food, craft beers and cocktails was opened by Ryan and partners.  This namesake concept opened its second site in Los Angeles at LA Live in 2014. Later that year, they opened on the Las Vegas Strip followed by three more Tom’s across the country. Currently Tom’s Urban is reconcepting to Tom’s Watch Bar, a premium viewing sports experience.

Today Tom holds the title of Global Taste Advisor to Jollibee Foods Corporation, focusing on optimizing concept and menu elements. He also contributes strategic and growth based support to his namesake, Tom’s Watch Bar Concept. When not focusing on his other work, Ryan spends his time thinking about his next monumental menu idea you may never ever know he created.

Tim Vu

VP of Data and Analytics, Papa Murphy’s

Tim Vu

VP of Data and Analytics, Papa Murphy’s

Tim Vu is a data-driven decision maker with 18 years of experience in digital marketing. In his current role, he oversees digital and analytics for Papa Murphy's. His group is currently leading the brand’s digital transformation, including building out its marketing technology stack and evolving its digital experience to deliver personalized guest journeys.

Arjun Sen

CEO, ZenMango

Arjun Sen

CEO, ZenMango

Arjun Sen leads the ZenMango team as it advises major restaurant, service, retail, non-profit and sports brands worldwide, both in the B2C and B2B2C space. A former Fortune 500 executive, Sen led Papa John’s, to 4-years of record growth. He is an acclaimed “brand whisperer” and one of the top growth drivers in the brand and customer experience space.

Anne Schultheis

Digital Loyalty Strategist, Dutch Bros Coffee

Anne Schultheis

Digital Loyalty Strategist, Dutch Bros Coffee

Anne Schultheis drives strategic customer transformations in the loyalty marketing realm. Currently, Anne heads up Dutch Rewards, the loyalty program for Dutch Bros, a rapidly-growing coffee chain with nearly 500 locations. Racking up over a decade in restaurant digital marketing, Anne has a strong passion for loyalty and customer journey building, customer insights, building meaningful connections, and establishing new ideas that engage, entertain, and boost the bottom line.

Andrew Robbins

CEO

Andrew Robbins

CEO

Andrew Robbins is a product visionary, team leader, and a trained rocket scientist with an acute business acumen. Andrew has spent more than 20 years advising major restaurant and c-store brands about their loyalty programs and customer experience technology. As a leader, Andrew motivates his team to bring innovative products to market that enhance customer experience.

Lee Barnes

Head of Data Insights

Lee Barnes

Head of Data Insights

Lee Barnes leads the Paytronix Data Insights team. A self-confessed data geek that can often be found digging into the data with his team, Lee helps Paytronix clients take full advantage of the data they collect by using artificial intelligence and machine learning to identify previously unseen insights and patterns. His undergraduate degree in Mathematics and MBA from Harvard Business School gives him the unusual ability to both execute complex analyses and translate the results into ideas that business leaders can use.

Ted Plaisted

Director of Product Management

Ted Plaisted

Director of Product Management

Ted Plaisted directs product development for Paytronix Systems. He began his career with the company a decade ago and has worked in various roles, including as a Technical Consultant, Software Engineer, and Director of Software Development. Ted is also a competitive swimmer, having captained the swim team at Babson College, where he still holds records.

Tim Ridgely

Head of Order & Delivery

Tim Ridgely

Head of Order & Delivery

A self-taught computer engineer, Tim has been developing technology solutions since the age of 12. Tim attended Case Western Reserve University in Cleveland, Ohio, where he earned his bachelor’s in business management. Tim later created Open Dining Network, an online ordering solution for restaurants. For nearly 10 years, he has been working in the restaurant technology industry, specializing in the off-premise space. In his free time, Tim enjoys spending time with his two boys, competing in local trivia tournaments, and singing karaoke.

Agenda
schedule is subject to change...
Tuesday, SEPTEMBER 21, 2020
Master Class
8:30 a.m. to 5:00 p.m.
Master Class

The Paytronix Master Class is on the PXUX pre-event agenda. It is an immersive training session in a small group setting, with an overview of how to get the most value from the system, Paytronix usage demos, and a panel of experts to answer your questions.

The Master Class is free with your PXUX registration. But space is limited and spots will be filled on a first-come, first-served basis.

Wednesday, SEPTEMBER 22, 2020
Events details coming soon!
8:00 a.m. -5:00 p.m.
Events details coming soon!
Thursday, SEPTEMBER 23, 2020
Events details coming soon!
8:30 a.m. - 4:00 p.m.
Events details coming soon!
Everything You Love About PXUX

Quality guest speakers, insights, learnings and a forum to share your experiences – that's what we have in store for you at PXUX 2021. Going hybrid enables the team to push the envelope and deliver even more engaging and useful content. Join us in-person or virtually for this year's event.

 
Register Today!

Registration is available only for Paytronix customers. 

Highlights from Past PXUX events
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