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Network with the smartest marketing and tech minds, grab new ideas you can use right away, and learn what the future of guest experience holds at PXUX22.

PXUX is an interactive two-day event that is designed to help today's restaurant and convenience-store teams cultivate high-value relationships with their customers. Whether you're in marketing, IT, or operations, this event will deliver valuable insights on today's guest experience and explore the future of the customer journey.

PXUX22

Why you should attend

You'll gain a wealth of customer-experience insights by joining the crew from Paytronix, fellow Paytronix clients, and other industry experts as they discuss what’s next for restaurants and c-stores.

- New ideas on how to connect with and motivate your customers
- New methods for driving transactional and emotional behavior that boosts CLV
- New ways to employ AI to make your team shine for your brand

Register Today!
Why Attend
Master Class

Bonus Workshop

Master Class is a bonus workshop offered the day before PXUX kicks off. Join expert Paytronix staff as they help you discover all that the Paytronix platform has to offer and walk you through how to use the software to its full potential.

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Master Class
Keynote

Speaker

Carl Orsbourn Banner
Carl Orsbourn
Co-author “Delivering the Digital Restaurant”
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Carl Orsbourn Banner
Carl Orsbourn
Co-author “Delivering the Digital Restaurant”
Carl Orsbourn is a global retail executive and board member whose experience spans across blue-chip companies (BP-owned ampm), disruptive start-up ventures (Kitchen United), and restaurants (Alfa Co). His knowledge of operational excellence, business development, and change management together with his ability to traverse industries and disciplines is admired by his diverse extensive network. Carl has been recognized as a Power Player by Nations Restaurant News and Business Insider for his thought leadership in supporting restaurants to adapt to the challenges and opportunities offered through digitization, technology, and automation. As Head of Retail at ampm, Carl was responsible for repositioning the branded food & beverage offering while achieving record growth through $1.3 billion in retail sales and growing the network to over 1000+ franchise locations. At Kitchen United, Carl established the operating model and led operations & customer success by working closely with restaurant partners, such as ChickFil’A and SweetGreen. As a non-executive board member for Alfa Co., Carl advises this leading restaurant group in Saudi Arabia towards a greater digital footprint and further off-premise success. Carl is a sought-after speaker at events across the world. He hosts 'The Monday Minute’ podcast and appears as a guest at many others. He is a frequent contributor to Forbes, Nations Restaurant News, and RestaurantOwner.com
Guest

Speakers

Loredana Gianino
Loredana Gianino
Director of Marketing, Olga’s Kitchen Restaurants and President, Olga Loizon Memorial Foundation
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Loredana Gianino
Loredana Gianino
Director of Marketing, Olga’s Kitchen Restaurants and President, Olga Loizon Memorial Foundation

Loredana is a 20-year restaurant industry veteran with a passion for people and food. She received her BA in Communications from Oakland University in Michigan and leads the marketing team at Olga’s Kitchen restaurants. She has established and spearheads many of the key brand innovations, such as nationwide shipping, loyalty, ghost kitchen, establishment of the brand’s non-profit foundation and other community programs that bring a 50-year brand into today’s market and to the next 50 years! 

Ken Bott
Ken Bott
Head of Digital & Loyalty, PDQ Restaurants
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Ken Bott
Ken Bott
Head of Digital & Loyalty, PDQ Restaurants

Ken Bott leads PDQ’s Digital and Loyalty Strategy for PDQ since joining the company in August of 2020.  His role focuses on building sales and loyalty to amplify the brand experience in a digitally focused, guest-centric way. Ken has been in the Digital and Loyalty space throughout his 30+ years of working in the hospitality/travel verticals.  Prior to PDQ, Ken held roles across Loyalty, CRM and Digital Sales at Darden Restaurants, Bloomin’ Brands, IHG (Intercontinental Hotels Group), Continental Airlines and USAirways. Ken is a graduate of Embry-Riddle Aeronautical University, holding degrees in Management and Business Administration. 

Carin Stutz
Carin Stutz
President and CEO, Native Foods
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Carin Stutz
Carin Stutz
President and CEO, Native Foods

Carin Stutz is the President and CEO of Native Foods, the original 100% plant-based fast casual eatery.  Stutz previously served as the EVP/COO of Red Robin overseeing operations across the US and Canada.  Prior experience includes the President of McAlister's Deli,  CEO and President of Cosi, and President of Global Business Development for Brinker International, leading all operations and franchise development for Chili's and Maggiano's restaurants around the globe.

Prior to joining Brinker, Stutz was EVP of Operations for Applebee's International, the Pacific Division Vice President for Wendy's International, served as Regional Operations Vice President for Sodexo, U.S.A., and was Vice President of Corporate Operations for NutriSystem, Inc. 

She serves on the board of directors for Checkers and Rally’s and Kura Sushi, as well as the board of trustees for Western Illinois University.  She is a member of the Fast Casual Industry Council, the Illinois Restaurant Association Board, Panhandler’s Pizza Advisory Board, and a founding board member of the GLEAM Network, a mentoring platform for the foodservice industry.

She is a Past Chair of the Women's Foodservice Forum; recognized in Chicago's top 100 Women to Watch and Women Making a Difference; Texas Women Worth Watching award; received the distinguished alumni award from WIU, and national judge for ProStart, NRA Education Foundation.

Speaker Female
Denise Jenkins
VP of Marketing, Insights and Loyalty, United Dairy Farmers
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Speaker Female
Denise Jenkins
VP of Marketing, Insights and Loyalty, United Dairy Farmers
Chris Schefler
Chris Schefler
Director of Brand Management, Mr. Pickles
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Chris Schefler
Chris Schefler
Director of Brand Management, Mr. Pickles

I have been in the restaurant industry for 26 years. I have been with Carl’s Jr the whole time and joined Mr. Pickles Sandwich Shops in Feb 2021.

I became a franchisee of Carl’s Jr in 2017 joining my parents as a partner. They taught me everything I know as they have been with Carl’s Jr for over 40 years each.

In addition to running our Carl’s Jr franchise, I became the Director of Brand Management for Mr. Pickles in August 2021. I was tasked with helping build out our technology stack from the foundation that was built from our great team over the years.

Paytronix

Speakers

Andrew Robbins
Andrew Robbins
Cofounder and President
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Andrew Robbins
Andrew Robbins
Cofounder and President

A product visionary and Paytronix's team leader, Andrew motivates us to be innovative, maintain focus, and serve our customers beyond their wildest expectations. He has earned engineering degrees and a graduate business degree from some of the nation’s most prestigious universities – Princeton, MIT, and Harvard.

Lee Barnes
Lee Barnes
CDO
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Lee Barnes
Lee Barnes
CDO

Lee leads the Data Insights team, and is a self-confessed data geek that can often be found digging into the data with his team. His undergraduate degree in Mathematics and MBA from Harvard Business School gives him the unusual ability to both execute complex analyses and translate the results into ideas that business leaders can use.

Andrea Mulligan
Andrea Mulligan
CCO
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Andrea Mulligan
Andrea Mulligan
CCO

Andrea helps customers realize the full benefits of the Paytronix Customer Experience Platform by ensuring that every customer receives world-class service. She has her MBA from The Carroll School of Management at Boston College. When Andrea is not working on customer success, she can be found hiking the great outdoors, completing triathlons, and traveling with her husband.

Ted Plaisted
Ted Plaisted
Director of Product
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Ted Plaisted
Ted Plaisted
Director of Product

Ted leads a team of product managers who deliver innovations faster than anyone. Outside of work you can find him at the local Crossfit box or in the pool getting in a few laps. Ted graduated from Babson College with a B.S. in Business Administration with a concentration in IT Management and Entrepreneurship.

Kristin Lynch
Kristin Lynch
Director of Strategy & Data Insights, Restaurants
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Kristin Lynch
Kristin Lynch
Director of Strategy & Data Insights, Restaurants
Jeff Hoover
Jeff Hoover
Director of Strategy & Data Insights, Convenience Retail
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Jeff Hoover
Jeff Hoover
Director of Strategy & Data Insights, Convenience Retail

Agenda

Agenda subject to change prior to the event.

Register Today!

Regular price tickets are $395 per person

Highlights from Past PXUX events

Paytronix Uptop Conference Photos 2019 63
Event Redrocks
Paytronix Uptop Conference Photos 2019 126
PXUX 2019 2
Paytronix Uptop Conference Photos 2019 130
Event Redsox
Paytronix Uptop Conference Photos 2019 140
PXUX 2016 2
Paytronix Uptop Conference Photos 2019 149
PXUX 2017 2
Paytronix Uptop Conference Photos 2019 153
Event Redsox 2
Paytronix Uptop Conference Photos 2019 208
Event Redrocks 3
Paytronix Uptop Conference Photos 2019 230
PXUX 2018
Paytronix Uptop Conference Photos 2019 522
PXUX 2017
Paytronix Uptop Conference Photos 2019 523
Event Redrocks 6
Paytronix Uptop Conference Photos 2019 74
PXUX 2018 2
Paytronix Uptop Conference Photos 2019 2
Event Redrocks 2
Paytronix Uptop Conference Photos 2019 16
PXUX 2019
Paytronix Uptop Conference Photos 2019 25
Event Redrocks 4
Paytronix Uptop Conference Photos 2019 26
Mystery Bash
Paytronix Uptop Conference Photos 2019 37
Event Redrocks 9
Paytronix Uptop Conference Photos 2019 38
Event Redrocks 8
Paytronix Uptop Conference Photos 2019 40
Paytronix Uptop Conference Photos 2019 57
Event Redrocks 7
Paytronix Uptop Conference Photos 2019 59
Event Redrocks 5
Paytronix Uptop Conference Photos 2019 61
PXUX 2016
01 / 01

FAQs

The conference is being offered both in-person and virtually. The in-person sessions will be at the Kimpton Hotel Born in Denver, Colorado

Fill out the registration form on this page. After completing the form, you’ll receive a confirmation email with event details. Please book your hotel as soon as possible, as the number of rooms we have reserved for a discounted rate is limited. 

We pack both days full of information and fun. If you leave early, there is no credit or refund for one day of attendance. 

Yes. On Wednesday, a delicious selection for breakfast, lunch, dinner, and snacks will be provided. On Thursday, it’s breakfast, lunch, and snacks. 

We will do our best to accommodate all dietary restrictions. Please indicate your preferences when you complete the registration form. 

We’re constantly adding great content to PXUX, so check this page frequently to see the latest agenda. 

We are always looking for dynamic speakers with great stories to tell. Please email the PXUX team at [email protected] and include “PXUX 2022 Speaker” in the subject line. Provide a summary of who you are and the topic on which you’d like to present, and we’ll be sure to reach out to you to discuss further. 

Yes, just let us know that you want to attend in person. You can email Shannon Powell at [email protected]. 

As the PXUX event date approaches, we will keep in touch with event updates, and you will receive information about how to log into the virtual platform. We will be using Socio to deliver the content for this event. 

You may share the event link with a co-worker, but they will need to register on their own for the PXUX 2022 event. 

No, PXUX is a live event and sessions are only available in person or during the live-stream.  

Yes, each session will include time for questions and feedback. We can’t wait to hear from you! 

You can reach out to the PXUX Planning Committee at 617-649-3300, ext. 301, or you can email Shannon Powell at [email protected].