Platform

What is Paytronix Guest Engagement Suite?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one suite. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Guest Engagement Suite
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix Guest Engagement Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out
Tobacco Reporting
Comply with AGDC 2026 DTP Requirements

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login
Order & Delivery Login

Resources
Paytronix Resources
Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.
FlexPoint Service Catalog
Access FlexPoints are a cost-effective, flexible way to access our value-added services, to ensure you get greater impact from your Access software solution.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.

Build Sophisticated Customer Journeys in Minutes, Not Weeks

Transform your marketing workflows into automated visual campaigns that drive engagement and maximize ROI - no coding required

<span style="color: #ffffff;">Request a Demo</span>

woman ordering food on laptop

Campaign Setup Takes Forever

What should take hours drags on for weeks, while opportunities slip away and campaigns miss their moment.

Technical Dependencies

Every change requires developer resources, creating bottlenecks and slowing your marketing agility

Wasting Budget on Rewards

Blanket discounts to everyone instead of smart, progressive incentives that target guests who need them.

No Code Visual Builder

Create complex campaigns in minutes with an intuitive drag-and-drop interface. No technical expertise required.

Progressive Incentives

Start with no rewards and escalate only for guests who need motivation. Stop wasting money on unnecessary discounts.

Behavioral Decision Logic

Adapt campaigns in real-time based on views, clicks, visits, and redemptions. Deliver personalized experiences at scale.

Multi-Channel Support

Reach guests wherever they are—email, SMS, push notifications, and mobile messaging, all from one platform.

Self-Service Tools

Empower your marketing team to execute campaigns independently without waiting on IT or developers.

Build Your Journey

Use the visual canvas to drag and drop campaign elements. Add triggers, messages, and decision points without writing a single line of code.

representation-user-experience-interface-design

Set Smart Logic

Define behavioral triggers and progressive incentives. The platform automatically adapts based on guest actions.

Launch & Optimize

Activate your campaign with one click. Monitor journey-level reporting and continuously optimize performance.

01

Build Your Journey

Use the visual canvas to drag and drop campaign elements. Add triggers, messages, and decision points without writing a single line of code.

02

Set Smart Logic

Define behavioral triggers and progressive incentives. The platform automatically adapts based on guest actions.

67Z_2112.w009.n001.83B.p14.83

03

Launch & Optimize

Activate your campaign with one click. Monitor journey-level reporting and continuously optimize performance.

dashboard

New Menu Item Launch

Step 1:

Send announcement email (no reward)

Step 2:

If no visit → Follow-up with small incentive

Step 3:

If still no redemption → Final urgency message

✓ Only spend on rewards for customers who need motivation

Birthday Campaign with Progressive Incentives

Step 1:

Birthday greeting with free appetizer

Step 2:

Week 2: Escalated offer (free entrée)

Step 3:

Final Push: Premium offer (up to $25)

✓ Multi-touch experience that educates on program benefits

Improve Results & Insights

✓ Journey-level reporting to optimize multi-touch campaign performance

✓ Create long-term loyalty journey that nurture relationships over time

✓ Increase engagement through behavioral targeting and personalized experiences

Save Time & Money

✓ Reduce campaign setup from weeks to minutes or hours

✓ Stop wasting rewards by leveraging progressive incentives

✓ Empower marketing teams to execute campaigns without technical dependencies

Ready to Transform Your Marketing Campaigns?

See how Journey Building can help you launch sophisticated campaigns in minutes.

See It In Action

About Paytronix

Build Sophisticated Customer Journeys in Minutes, Not Weeks

Build Sophisticated Customer Journeys in Minutes, Not Weeks

Marketing Teams Are Stuck in Manual Workflows

Campaign Setup Takes Forever

Technical Dependencies

Wasting Budget on Rewards

Meet Journey Builder: Your Complete Guest Engagement Command Center

Everything You Need to Build High-Performing Campaigns

Three Steps to Better Campaign Results

01

Build Your Journey

02

Set Smart Logic

03

Launch & Optimize

Real Campaigns, Real Results

New Menu Item Launch

Birthday Campaign with Progressive Incentives

What Journey Builder Means for Your Business

Improve Results & Insights

Save Time & Money

Ready to Transform Your Marketing Campaigns?

Learn

Community

Support

SIGN UP TO GET THE LATEST