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Read the 2021 Loyalty Report here!

Meet the team

Our exceptional customer engagement innovations are delivered by a team of extraordinary people. Everything we do is focused on creating loyalty programs that strengthen the bond between brands and their customers.

A product visionary and Paytronix's team leader, Andrew motivates us to be innovative, maintain focus, and serve our customers beyond their wildest expectations. He has earned engineering degrees and a graduate business degree from some of the nation’s most prestigious universities – Princeton, MIT, and Harvard.

Partnering with Paytronix starts with a chat with Matt. A host of finance-related positions – prior to discovering Paytronix in 2001 – prepped him for success. The best highly accident-prone story teller ever, Matt loves spending time with his family.

Listening to the market, making recommendations for scalable product requirements, and developing useful content are the services that Michelle’s group brings to Paytronix users. Her constant thirst for marketing results is underpinned by a BS in marketing from Plymouth State University and an MBA from UIC.

Leading our pack of software engineers, QA team, and systems personnel, Stefan recognizes exceptional work on a regular basis. A true team player, he leverages his computer science education and entrepreneurial experience to manage his team, keeping our clients’ needs top of mind.

Passionate about Paytronix’s innovative and industry-leading platform, Eric pushes his team to deliver excellence. When he isn’t helping clients and prospects reach their business goals, you’ll find Eric participating on his competition BBQ team or anything to do with hockey!

Troubleshooting, problem solving, and making our customers happy while creating an awesome work environment for his team are the reasons why Ken is our favorite go-to guy. With a "double E" from Tufts and an MBA from BU, plus experience with the B2 Bomber, he is quite a fascinating character.

Lee leads the Data Insights team, and is a self-confessed data geek that can often be found digging into the data with his team. His undergraduate degree in Mathematics and MBA from Harvard Business School gives him the unusual ability to both execute complex analyses and translate the results into ideas that business leaders can use.

With a master’s degree in Management and Human Resources, Jamie ensures that Paytronix is a destination for great people by handling recruiting efforts and various human resources responsibilities. An avid yogi, bikers, and Cape Cod enthusiast, Jamie is nothing short of a formidable force.

Mark leads our Customer Success Team and is dedicated to helping our clients receive both first-class support and guidance for long-term success. He is proud of our emphasis on building fantastic personal relationships and business partnerships. He is a graduate of Babson College with a concentration in IT Management, as well as a former lefty pitcher. He denies any intention of forcing his one-year-old son to throw exclusively with his left hand.

Ever wonder who your guests are or how to change their behavior? Jesse investigates client data to answer these questions and offers advice on how to cultivate stronger guest engagement. His daughter Sophia keeps him busy when he isn’t knee deep in data.

A Tufts computer science graduate, Anthony works within the engineering team to help create the software our customers use. Outside of work you can find him running or at the gym. On winter days though, this Caribbean native often finds himself pondering incredulity the existence of sub 80 degree weather.

Ted leads a team of developers that frequently releases software. Outside of work you can find him at the local Crossfit box or in the pool getting in a few laps. Ted graduated from Babson College with a B.S. in Business Administration with a concentration in IT Management and Entrepreneurship.

Deep into Paytronix’s operations, Gaurav supports all the technical needs of the office – no small feat in a company full of tech-enthusiasts. Luckily, Gaurav’s IT knowledge is unbelievably vast, fueled by his master’s degree in Information Technology from Northeastern University. Gaurav helps to keep us all online and sometimes, inline.

Julia helps clients make strategic business decisions by offering rich data insights. Outside of setting up campaigns and analyzing data, you’ll catch Julia playing volleyball or drawing landscapes and flowers.

Aubrey is your go-to gal to launch new c-store programs. When she isn’t hard at work training clients and implementing programs, Aubrey is planning her next great travel adventure or enjoying a cheeseburger at her local joint.

Tim has been developing technology solutions since he was 12 years old. He attended Case Western Reserve University in Cleveland, Ohio, where he earned a bachelor’s degree in business management. Tim, an accomplished entrepreneur, created Open Dining Network, an online ordering solution for restaurants. For nearly 10 years he has been working in the restaurant technology industry specializing in the off-premise space. When not working, Tim enjoys spending time with his two sons, competing in local trivia tournaments, and singing karaoke.

Jess is your go-to for content ranging from webinars to e-books that helps restaurant industry executives crush their goals. When she's not researching industry trends, Jess loves baking and cheering on her undergrad alma mater, the Syracuse Orange.

As a team lead for the customer success team, Rylee helps mentor and train new technology consultants as well as clients to use our software to execute their marketing initiatives. When she’s not providing support for gift and loyalty programs, you can find her hanging out with her new adopted puppy, Sadie.

Marissa is your go-to for everything c-store. As a team lead and enterprise technology consultant, she works closely with clients to help support them and achieve success with their marketing programs. You can catch her tearing up the slopes on her snowboard as soon as winter hits!

As a customer success manager, Ken works closely with customers on a continued basis to ensure that they are getting the most out of the Paytronix platform and that our products are driving value for their brands. An avid fitness junkie, you can catch him running the streets of Denver after work.

Annual Loyalty Report: 2021

Loyalty programs shone through as one of the key survival tools

The first annual Paytronix Loyalty Report examines trends across the loyalty landscape in both restaurants and convenience stores throughout 2020

No Thanks, Not Today.Yes, Download My Copy Now!