Skip to the main content.

Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.
Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant Customer Experience Platform

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

1 min read

Margs to go: Paytronix helps Local Cantina keep the tequila flowing

Margs to go: Paytronix helps Local Cantina keep the tequila flowing

It was Taco Tuesday when Ohio Gov. Mike DeWine announced that the state would temporarily allow restaurants to sell alcohol to-go. Almost immediately, the phones at Local Cantina’s seven open Columbus-area locations started ringing with callers asking one thing: how quickly could they get a margarita?

Leanna McKenney Heath, one of the group’s operations managers, asked for just a few hours, and soon had a new section for alcohol available on the Paytronix online ordering platform.

“Now I have a whole section on there dedicated to margaritas,” McKenney Heath said. “The ID verification that the customer gets, letting them know at least three times they’re going to have to show their ID to pick it up, is really great.”

This is just one of the ways the restaurants have adapted to operate under the new normal that the novel coronavirus has ushered in.

The group, which simply goes by Local Cantina, operates 18 restaurants in the Columbus area. Ten of those sell tacos and  signature margaritas, while the other eight range in concept from modern, upscale American with an Italian flare to barbecue and sushi. Every location uses the Paytronix platform for takeout and delivery, and half of them have stayed open during the pandemic.

While laying off their 400 hourly employees was “heartbreaking, to say the least,” McKenney Heath and the remaining salaried managers quickly mobilized to pare down their menu with a focus on fresh and travel-sturdy dishes. They’ve also used Paytronix to encourage a contactless experience among their guests.

brewery-property-300x300

“We offer a 10% discount on food to anyone who chooses to order and pay online,” McKenney Heath explained. “That has definitely, really helped ensure the safety of our customers as well as our employees.”

Part of this includes embracing the curbside pickup functionality, enabling guests to order, pay for, and pick up their food without ever leaving the safety of their car.

Plus, staying open for business has allowed the leadership team to give laid off employees gift cards along with their last paychecks to come back for a hot meal (employee discount still applied). Those that are really struggling economically are able to pick up pantry boxes at the restaurant to feed their families. It’s all keeping in line with the family-oriented culture Local Cantina has built over the years.

“We quickly tried to regain our footing,” McKenney Heath said. “[Paytronix] has been a huge asset to us.”

How to Market Your Online Ordering Website for Restaurants

So, you've launched your restaurant website—congratulations! But in the vast digital landscape, how do you ensure potential customers find you amidst...

Read More

How to Market Your Online Ordering Website for Convenience Stores

So, you've launched your convenience store website—congratulations! But in the vast digital landscape, how do you ensure potential customers find you...

Read More

Online Ordering 2024 Trends: Performance Optimization

In the rush to get online during the pandemic, many operators chose simple add-on solutions from POS providers, joined third-party marketplaces, or...

Read More