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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

COVID-19 Related Feature and Product Updates

COVID-19 Related Feature and Product Updates

Business is no longer “as usual” for anyone, but especially for restaurants, which are among the hardest-hit industries in the country. That’s why Paytronix is rolling out a series of product features and updates designed to help keep restaurants open by managing the changing world of off-premise dining. New Curbside functionality offers a seamless guest experience and an additional mechanism to get food to your guests during this time of uncertainty. We also created a missed visit score and an online order history score within the loyalty platform so brands can specifically segment these guests and communicate with them accordingly.

You can find more details on our site, along with information about the restaurant industry in this new world. If you have additional questions, please don’t hesitate to reach out to your account rep or anyone else at Paytronix.

Why Online Ordering Is Now Essential for C-Stores

Why Online Ordering Is Now Essential for C-Stores

It’s not news to any c-store owner that competition for customers and spend is higher than ever. In addition to the many direct competitors in the...

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Customizing and Optimizing Your Online Menu

Customizing and Optimizing Your Online Menu

With digital ordering dominating the industry, perfecting the online menu is more important than ever. Fortunately, there are some basic strategies...

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Little Greek uses online ordering to open ‘community store’

Little Greek uses online ordering to open ‘community store’

With social distancing advisories in place, tasks as simple as going to the grocery store have become challenging. This has pushed many consumers...

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Gearing Up for the Future of Online Ordering

Gearing Up for the Future of Online Ordering

The competition is fierce for guests’ online business, and restaurants and c-stores are working to keep their brands competitive and stay on top of...

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Ninja City sees revenue jump 20% during pandemic with online ordering

Ninja City sees revenue jump 20% during pandemic with online ordering

While plenty of restaurants pivoted to digital ordering and delivery during COVID-19 as a means of staying afloat, a few did more, harnessing an...

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Order and Delivery Helps Zukku Sushi Operate Temporary Ghost Kitchen

Order and Delivery Helps Zukku Sushi Operate Temporary Ghost Kitchen

When the Covid-19 outbreak began forcing restaurants to close their doors to guests, Zukku Sushi faced a unique dilemma: each of its three locations...

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Build a Mobile App That Customers Want to Keep

Build a Mobile App That Customers Want to Keep

Your guests are going through their phones right now and deleting apps they don’t use. Why would they keep yours?

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Paytronix powers Kowloon car hop

Paytronix powers Kowloon car hop

Kowloon Restaurant in Saugus, Massachusetts has been a regional staple for decades. Founded as a Chinese restaurant in the 1950s, the family-owned...

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Three key takeaways from PXUX 2020

Three key takeaways from PXUX 2020

This year’s Paytronix User’s Conference was unconventional, to say the least; but thanks to our incredible clients, the first-ever virtual PXUX was...

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Food & Wine, Paytronix project a sweet summer for ice cream sales

Food & Wine, Paytronix project a sweet summer for ice cream sales

The pandemic changed a lot about our culture and society, but one thing that didn’t falter was Americans’ love for ice cream. In fact, the frozen...

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2021 Predictions: The Fusion of Safety and Convenience

2021 Predictions: The Fusion of Safety and Convenience

This year, society embraced e-commerce like never before. When the COVID-19 pandemic forced people to stay home and made everyone hyper-aware of...

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Online Ordering is changing! Guest ordering shifted from 2020-2022.

The COVID-19 pandemic was extremely disruptive to the restaurant and c-store industries. Consumer behaviors toward dining and restaurants shifted...

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Convenient Connections Summer Series: Nurture Campaigns

The Paytronix Convenient Connections Summer Series is a five-part blog that explores successful loyalty campaigns that convenience stores can use to...

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Summer travelers stock up on ice, drinks, and dreams

Summer travelers stock up on ice, drinks, and dreams

As the national economy continues to rebound from the COVID-19 crisis, Americans are hitting the road in droves: more than 47 million will travel...

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Key Takeaways from Loyalty Experts Session at NRA 2016

Key Takeaways from Loyalty Experts Session at NRA 2016

The Paytronix team was on site in Chicago earlier this week at the National Restaurant Association (NRA) Show. Similar to last year’s event, the...

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Convenient Connections Summer Series: 1:1 Campaigns

The Paytronix Convenient Connections Summer Series is a five-part blog that explores successful loyalty campaigns that convenience stores can use to...

Read More