December 2020 Restaurant Readiness Index

The Restaurant Readiness Index, a PYMNTS and Paytronix collaboration, surveyed 2,123 U.S. consumers about the types of restaurants from which they make purchases, whether they use loyalty programs and the types of loyalty programs they would like to use to understand how restaurants can customize their loyalty and rewards offerings to enhance customer satisfaction and boost engagement.

INSIDE THE DECEMBER INDEX

  • 43%: Portion of restaurants with revenues that have decreased since the pandemic began
  • 39%: Share of restaurant customers for whom rewards programs would encourage spending
  • 62%: Portion of restaurants that currently offer rewards programs

 

 

 
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Thinking Beyond with Blaine Hurst & Andrew Robbins
A Conversation Between Two Restaurant Industry Masters

Listen in on this exclusive 40-minute conversation between two industry masters. Host and restaurant insider Arjun Sen, will guide this latest conversation between Blaine Hurst, former CEO Panera Bread and Andrew Robbins, CEO Paytronix. The two will share learnings from their 12-year professional relationship, dive into current events, and reveal their thoughts on the future of the industry. It's happening on January 26 at 1 p.m. ET, register now!