The mid-year gift card report is here!

What You Need to Know to Win Back Lapsed Guests

Have you noticed a loss in revenue? Or decline in same-store sales and traffic? This brand new brief identifies the issue and helps answer how to win back those lapsed guests.

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"Lapsed" is not a simple black-and-white state - there are shades of gray. We extracted customer insights from big data to explore why brands see a loss of revenue or decline in same-store sales and traffic. In this brief, you'll learn:

  • How do you define and identify lapsed guests
  • When you should engage with lapsed guests
  • How to get started

Download your copy of the brief and start winning back your lapsed guests today.

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Is your loyalty program feeling dated?

Today’s restaurants and convenience stores are evolving faster than ever to meet changing consumer demands. Revamping your loyalty program demonstrates commitment to your customers and can increase visits, spend, and retention across the board.

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