The “New Normal” of O&D is here, says new Paytronix report!

Annual Order & Delivery Report: 2021

A data-driven look at the online ordering trends that defined 2020.

O&D Report 2021 Hero

The pandemic accelerated the restaurant industry’s transition into the digital age. While online and off-premises ordering were steadily growing in popularity for years, 2020 was the year takeout and delivery moved from the exception to the norm.

The annual Paytronix Order & Delivery Report examines trends across the digital ordering landscape in 2020, from multiunit brands to independent restaurants, and demonstrates how the last year irrevocably altered the dining industry.

A few key findings from this report include:

  • 313% – Increase in sales generated through digital ordering platforms after the onset of the pandemic
  • 65% – Online orders in May 2020 by guests who were entirely new to the brand, having never ordered online or in-store
  • 10% – More spent per order by guests placing delivery orders versus takeout

 Download the free report to learn more.

X Separator
X
O&D Report 2022 Resource Tile Option 2 (1)
New Paytronix Report Shows Takeout Dominates the Digital Ordering Channel, but Delivery Customers Offer Better Returns

The pandemic changed how digital ordering is done. Read The Order & Delivery Report 2022 from  Paytronix and learn what this means for your customers.

X

Paytronix uses cookies to deliver the best possible experience to you. In order to continue using this website, you agree that we may store and access cookies on your device.

Ok, I understand Privacy Policy