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Platform

What is Paytronix Guest Engagement Suite?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one suite. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Guest Engagement Suite
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
Kiosks
Boost revenue and loyalty with self-service kiosks.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions


Paytronix Guest Engagement Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.


Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.  

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out
Tobacco Reporting
Comply with AGDC 2026 DTP Requirements

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
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Resources
Paytronix Resources
Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.
FlexPoint Service Catalog
Access FlexPoints are a cost-effective, flexible way to access our value-added services, to ensure you get greater impact from your Access software solution.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Worksheets
Practical templates built for the decisions that matter: loyalty program design, menu engineering, guest engagement strategy, and more. Download any worksheet directly, no form required.

2026 Loyalty Report

95% of guests who visit 4 times keep coming back. Are you getting them there? 

Download Now

Luna-Lime Logo

Understanding the Efficacy of Long Term Campaigns with Paytronix

LunaLime Food

The Context

Over the years, Tavern In The Square has differentiated itself as a "polished-casual" restaurant and bar offering a
complete dining experience across every occasion to the communities it serves. It is known for excellent food made
daily in its scratch kitchens, a broad selection of craft beers, specialty cocktails, and a warm and inviting atmosphere.

TavernInfographic

 

 

The Challenge

To supplement the natural growth of their loyalty program, L&L took part in a long-term partnership with a partner company
that offered discounts and freebies as part of their customer benefits. Although L&L achieved some growth as a result of the
initiative, they began to question the value and long-term validity of the transactions brought in by the partnership versus the
initiatives they run as part of their program with Paytronix.

The goal was set, with L&L conducting an analysis to understand if customers brought in as a result of other large promotion
events L&L had run through the year were more or less sticky than the events managed and advertised by the partner brand.

Paytronix's Recommendation

Paytronix strategists worked with L&L marketing leadership to use Paytronix’s platform to review and segment the results
of every activation launched with the partner company, as well as other promo event activations in the last three years to
compare and chart trends.

After tracking and reviewing the impact of both campaigns, the Paytronix and the Lime teams came to the conclusion that
the value of repeat purchases, or “stickiness,” from customers who purchased as a result of the partner campaign was
significantly lower than those of their own promo events and long-term promotions. Paytronix’s historical tagging
capabilities proved to be incredibly effective and were crucial in providing a long-term view of guest engagement rather
than in a format that only showed single promotion-based results.

Thanks to the Paytronix recommendation, Luna and Lime were able to make an educated decision about the future of
their program and determine the exact value of one customer versus another based on how and when they were brought
into their nurture flow. The next step for the brand was to further segment their guests and build an incentive and nurture
flow to build engagement and help with stickiness.

LunaLima Graphic

Results

Paytronix found that guests who place an order at Luna and Lime thanks to their partner promotion were nearly five times less likely to reach at least five visitations, compared to a typical guest.

 

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Compared to the typical loyalty customer, visitors
were more likely to visit once, or twice, while typical loyal sign ups are more likely to appear 3 or more times.
The ability to leverage a module that provides the long-term view of the guest is so important and helpful in managing amodern guest engagement program. The fact that the platform is able to do that on a level as modular as we need it to, toevaluate performance across an entire campaign, or in a single instance helps promote the results we need.
Local Manager
Luna & Lime

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