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Loyalty marketing resources

Access the depths of our loyalty knowledge through this set of articles, case studies, and customer interviews about our experience running the industry’s leading loyalty programs. Gain insights in starting a loyalty program, how to reward and retain customers, and loyalty marketing ideas.

 
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Blog Articles
Contactless Payment Goes Mainstream
Kiera Blessing
Paytronix customers named to “Top 100 Movers and Shakers” list
Kiera Blessing
As restaurants reopen, they reinvent themselves
Kiera Blessing
Data Dive: Mother’s Day Bump Helps Ongoing Restaurant Recovery
Lee Barnes
‘You can’t wait for people to come to you’: Restaurants adapt, learn with online ordering
Kiera Blessing
 
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Annual Gift Card Sales Report: 2019
The restaurant service types included in the data set are multiunit quick-service, fast-casual, casual dining, and fine dining. This report provides a comparison of sales...
 
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Convenience Is the New Currency
Focusing on convenience can be the difference between a brand that thrives and one that doesn’t survive. The goal of this e-book is to offer...
 
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A Guide to Maximizing Loyalty Impact
Inside this ebook, we’ve shared lessons learned in implementing and testing programs over the past 15 years.
 
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The Secrets to Club Program Success
Explore what makes club programs popular with customers and businesses. Learn four key strategies for maximizing profitability and find out next steps for optimizing your...
 
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How to Master the Digital Ordering Channel
In this e-book, we examine current industry trends, opportunities, best practices, and ah-hah moments experienced by early adopters.
 
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December Order To Eat Tracker
Unwrapping Chipotle's Evolving Digital Ordering Strategy
 
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May Order To Eat Tracker
Read this month's issue to learn more about how QSR brands are embracing contactless delivery and payment methods.
 
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March Order To Eat Tracker
Read this month's issue to learn more about digital tools and streamlining fast casual operations.
 
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January Order To Eat Tracker
Unwrapping Chipotle's Evolving Digital Ordering Strategy
 
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February Order To Eat Tracker
Check out this issue's feature story on how ghost kitchens keep digital ordering alive -- and more!
 
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Understanding Gen Z
Each new generation presents new challenges and opportunities for the convenience store and restaurant industries. Download this e-book to learn more about Gen Z.
 
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November Order To Eat Tracker
When Restaurant Tech Sees Your Face And Identifies You Taste
 
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11 Messages for Successful Engagement
This e-book shares 11 messages that when mastered, will help you engage with your guests and put newly enrolled members on a path to loyalty.
 
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October Order To Eat Tracker
Taco Bell's Strategy to Help Customers Own Their Ordering Experiences
 
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September Order To Eat Tracker
How Domino's Works to Delivery On Customer Loyalty
 
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4 Road-Tested Tactics for Increasing Visits
In this e-book, we show you four easy-to-implement tactics for increasing customer visits that have proven to be highly effective in restaurants around the country....
 
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Turn customer engagement into meaningful guest experiences.
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How to Master the Digital Ordering Channel
Download your free e-book today.

The order-and-delivery industry continues to grow rapidly, with sales projections soaring north of $28 billion by 2023.

In this e-book, we examine current industry trends, opportunities, best practices, and ah-hah moments experienced by early adopters.

 
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