2 min read
Leading Burger Brand Wins Paytronix Loyaltees Award
NEWTON, Mass., July 19, 2021 Paytronix Systems, Inc. announced that Smashburger® is using Paytronix tolaunch SmashClub Rewards program. The new...
Platform
What is Paytronix Guest Engagement Suite?
Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one suite. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.
A Complete Guest Engagement Suite
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
Kiosks
Boost revenue and loyalty with self-service kiosks.
Payments
Drive brand engagement by providing fast, frictionless guest payments.
Solutions
Paytronix Guest Engagement Solutions
We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.
FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.
Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.
Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.
Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.
Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.
Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.
Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out
Tobacco Reporting
Comply with AGDC 2026 DTP Requirements
Company
We are here to help clients build their businesses by delivering amazing experiences for their guests.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login
Order & Delivery Login
Resources
Paytronix Resources
Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.
FlexPoint Service Catalog
Access FlexPoints are a cost-effective, flexible way to access our value-added services, to ensure you get greater impact from your Access software solution.
See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Worksheets
Practical templates built for the decisions that matter: loyalty program design, menu engineering, guest engagement strategy, and more. Download any worksheet directly, no form required.
95% of guests who visit 4 times keep coming back. Are you getting them there?
1 min read
Aug 09, 2021
Newton, MA—August 09, 2021
Paytronix Systems, Inc. announced that restaurant group KC Hopps is using Paytronix Order & Delivery to open two takeout-only stores called Stroud’s Express.
These restaurants have been so successful that Paytronix awarded KC Hopps one of its 2021 Paytronix Loyaltees Awards.
Read the KC Hopps story: KC Hopps Creates New Guest Experiences with Paytronix Order & Delivery
When COVID shut down indoor dining, KC Hopps used Paytronix Order & Delivery to start Stroud’s Express.
An offshoot of the original Stroud’s, the Express locations offer the traditional Stroud's favorites but only with carryout and delivery.
Since opening in late 2020, the new concept has taken off. The success of that location led KC Hopps to open a second Stroud's Express.
KC Hopps already used Paytronix for loyalty programs. It was planning to roll out Paytronix Order & Delivery in 2020.
The pandemic sped things up. The brand launched a KC Hopps mobile app for:
Curbside pickup
Third-party delivery
Online ordering
“Within a month and a half, we had Paytronix Order & Delivery up and running company-wide,” said Bethany Neal, VP of Sales, Marketing & Technology.
“The Paytronix Order & Delivery team was great with the integration. It’s a user-friendly product and it gave us something exciting to talk to our guests about in a really hard year for our industry.”
Guests can earn points and cash them in using online ordering.
The app also enhances the in-store experience. Guests use it for:
Digital menus
Contactless ordering
Pay-at-the-table services
The 2021 Paytronix Loyaltees Awards celebrate the brands who use our services. The awards recognize those restaurants and c-stores that are using the Paytronix platform.
Based in Newton, MA, Paytronix helps with CXM solutions for restaurants and c-stores.
Paytronix helps 500 brands create better guest experiences. It uses data to help you get more customers.
For more information, visit www.paytronix.com.
The KC Hopps restaurant management group opened its first location in 1993 in Kansas City. It now owns many brands in Kansas City.
KC Hopps restaurants include:
Blue Moose
Barley's Kitchen + Tap
O'Dowd's Gastrobar
Stroud's
The View at Briarcliff Event Space
The Social Club
Deer Creek Events
It also includes KC Hopps Family of Catering brands, such as:
Relish Classic Catering
Rufus Teague BBQ Catering
Stroud’s Express & Catering
Moose Truck Food Truck
Shining Stars Catering
For more info, visit: www.kchopps.com.
2 min read
NEWTON, Mass., July 19, 2021 Paytronix Systems, Inc. announced that Smashburger® is using Paytronix tolaunch SmashClub Rewards program. The new...
5 min read
Exclusive launch between tech leaders enables c-stores to sell more merchandise through all digital channels, including order ahead, curbside...
2 min read
With a new look, the pioneer in providing the technology and services that enable brands to develop deep and lasting guest relationships signals an...