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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Loyalty Trends Report

Unlock Loyalty’s Full Potential in 2024

2 min read

Christmas in July

Christmas in July

The summer is in full swing and the holidays are probably the last thing on your mind. As much as we don’t want to think about snowflakes and holly branches, now is actually the best time to start thinking about your restaurant’s holiday-themed gift and promo cards. Here’s why:Consumer Demand

In a recent survey, 73 percent of adults said they would purchase at least one gift card to give as a gift during the holidays. Those same adults said that 34 percent of the gift cards they planned to purchase would be for restaurants. With gift cards being such a hot item, restaurants should make sure they have an ample supply of holiday-themed cards and carriers.

Save on Cost 

Off-set and digital card production can be a lengthy process, ranging anywhere from 2-8 weeks for manufacturing time. Unless you have your own printing equipment, chances are your cards are being printed in the same facility as other restaurant’s cards, in addition to all the other industries that offer cards. Higher card volumes being printed means longer production times. Order cards in advance and avoid rush fees or expedited shipping expenses to meet deadlines.  

Time for Adjustments

Imagine your designer comes up with a beautiful design for the holidays with shining silver snowflakes and your brand written in raised font for that extra special pop. Now imagine your cards arrive the week before black Friday (the official holiday shopping kickoff day). You eagerly tear open the box only to find a word on the back is misspelled. Now you’re left with the difficult choice of whether to make your cards available for purchase, knowing everyone will see the spelling blunder; or ask the manufacturer for a very time consuming and very expensive reprint.

Leaving card design and production until the last minute can jeopardize the quality and appearance of your cards. Allowing several weeks between when your cards are scheduled to complete and when they need to be on the shelves will give you time to request a reprint of your cards should something go wrong with production.

Time to Work with your Technology Consultant

Whether you are coming up with a new holiday promotion for your guests or incentivizing guests to buy your gift cards with a deal, it’s important to allow plenty of time to work with your Technology Consultant to ensure your program is set up properly on the back-end. Rules and templates can be set up in advance and then activated along with the cards at a later date of your choosing.

Peace of Mind

Most manufacturers offer drop shipping, which allows you to ship your card order to multiple locations or warehouses. Some manufacturers will even hold onto your card order until you are ready to have it ship. By having your cards ready to ship by early fall (around the time when all your competitors are scrambling to come up with designs and make sure their cards will be at their locations in time for the holidays) you can sit back and relax knowing your cards are printed and ready to be distributed when the holiday shopping season begins.

Not Going with a Holiday Theme?

Manufacturers experience extremely high volumes of orders in the fall leading up to the holidays, which can increase production time by several weeks. Even if you are not planning on printing holiday-themed cards, it is important to get your card orders in sooner than later so your cards have enough time to complete before you run out of inventory.

Final Words of Advice

Whether you are planning on ordering a specially designed card for the upcoming holiday season or just know you’ll be needing more gift, comp, or loyalty cards soon, now is the time to start thinking about placing your order. By adding this task into your marketing calendar now, you will avoid any unwanted stress or expenses when the holiday season arrives.

Our cards team is always available to discuss your needs.

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