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Platform

What is Paytronix Guest Engagement Suite?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one suite. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Guest Engagement Suite
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
Kiosks
Boost revenue and loyalty with self-service kiosks.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions


Paytronix Guest Engagement Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.


Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.  

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out
Tobacco Reporting
Comply with AGDC 2026 DTP Requirements

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
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Order & Delivery Login

Resources
Paytronix Resources
Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.
FlexPoint Service Catalog
Access FlexPoints are a cost-effective, flexible way to access our value-added services, to ensure you get greater impact from your Access software solution.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Worksheets
Practical templates built for the decisions that matter: loyalty program design, menu engineering, guest engagement strategy, and more. Download any worksheet directly, no form required.

2026 Loyalty Report

95% of guests who visit 4 times keep coming back. Are you getting them there? 

Download Now

Tavern In The Square Logo

Winning with the Winner's Circle

TavernBurgerDrink

The Context

Over the years, Tavern In The Square has differentiated itself as a "polished-casual" restaurant and bar offering a
complete dining experience across every occasion to the communities it serves. It is known for excellent food made
daily in its scratch kitchens, a broad selection of craft beers, specialty cocktails, and a warm and inviting atmosphere.

TavernInfographic

 

 

The Objective

Heading into the Fall of 2025, Tavern In The Square wanted to renew its football season relevance and
engagement without alienating the guest base it has amassed, especially its robust weekend brunch guests,
that are not necessarily driven to visit purely for sports.

Paytronix's Approach

As a New-England based restaurant concept, the brand knew it had the potential to engage an already strong and
devoted community of New England Patriots fans. Using its Insider loyalty program, Tavern tapped into Pats fans
enthusiasm with a gamified experience to build interest, grow registration, and drive incremental sales. Specifically,

checkboxTavern developed a monthly loyalty campaign called "The Winner's Circle."
checkbox Ahead of every first Sunday Patriots game, Insiders had the opportunity to participate in a poll to
predict the game winner.
checkboxInsiders who guessed correctly were targeted, celebrated, and rewarded with a special and
motivating reward to bring them to Tavern in the upcoming week.
checkbox Each month, the offers grew in perceived value and richness and were communicated via site,
social, and loyalty channels to drive anticipation, new registration, and participation.

 

Results

The ongoing campaign successfully built engagement alongside the excitement
of an unexpectedly strong Patriots regular season.

In the days leading up to the poll,
new registrations grew 86%
from the beginning of the campaign to its
height. and accounted for 46% of the
registrations in the weeks the campaign was run.

—

Over the course of program
correct respondents per campaign grew 509% -
a testament to the campaign gaining
momentum as the Patriots season
prospects improved.

—

Redemption rates among winners
reached 54%
by the final campaign.

—

Over the course of the program redeemer-driven
sales grew 548% as more
insiders participated, were rewarded,
and redeemed offers.

 
TavernWinnersCircleExamplePhone

Examples of creative:
Social Execution: designed to
drive interest and registration by
showcasing the escalating value
of prior campaign rewards.
TavernWinnersCircleExampleFootball

Example of the survey creative:
This is Insider creative used to
get Insiders to vote on the game
winner. It also highlighted prior
rewards as a means of driving
upcoming participation.

Want your own copy of this case study?

 

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