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Platform

What is Paytronix Guest Engagement Suite?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one suite. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Guest Engagement Suite
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
Kiosks
Boost revenue and loyalty with self-service kiosks.
Payments
Drive brand engagement by providing fast, frictionless guest payments.
In Restaurant Ordering
Ordering inside your four walls with Kiosks and Pay-At Table

Solutions


Paytronix Guest Engagement Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.


Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.  

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out
Tobacco Reporting
Comply with AGDC 2026 DTP Requirements

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources
Paytronix Resources
Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.
FlexPoint Service Catalog
Access FlexPoints are a cost-effective, flexible way to access our value-added services, to ensure you get greater impact from your Access software solution.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.
Webinars
Webinars to help you learn strategies to use customer loyalty and rewards programs to increase sales and revenue for restaurants and retailers.
Worksheets
Practical templates built for the decisions that matter: loyalty program design, menu engineering, guest engagement strategy, and more. Download any worksheet directly, no form required.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.

Skip to the main content.

Platform

What is Paytronix Guest Engagement Suite?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one suite. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Guest Engagement Suite
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
Kiosks
Boost revenue and loyalty with self-service kiosks.
Payments
Drive brand engagement by providing fast, frictionless guest payments.
In Restaurant Ordering
Ordering inside your four walls with Kiosks and Pay-At Table

Solutions


Paytronix Guest Engagement Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.


Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.  

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out
Tobacco Reporting
Comply with AGDC 2026 DTP Requirements

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources
Paytronix Resources
Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.
FlexPoint Service Catalog
Access FlexPoints are a cost-effective, flexible way to access our value-added services, to ensure you get greater impact from your Access software solution.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.
Webinars
Webinars to help you learn strategies to use customer loyalty and rewards programs to increase sales and revenue for restaurants and retailers.
Worksheets
Practical templates built for the decisions that matter: loyalty program design, menu engineering, guest engagement strategy, and more. Download any worksheet directly, no form required.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.

PAYTRONIX MESSAGING

Marketing that bring them back

 

Sophisticated, connected messaging built for brands that want to turn guest engagement into repeat visits, inside Access Evo.

 

messaging dashboard screenshot

Visit Rate

See who came back

Connect campaign engagement to guest visits

Redemption

Prove offer performance

Redemption rate on every campaign

Avg. spend

Connect campaigns to revenue

Measure spend among returning campaign receipients

THE GUIDED BUILDER

Build a campaign in four steps. No training required.

Name your campaign, build your message, set your schedule, and review before launch — all in one place, without waiting on anyone.

Step 1

Details

Name your campaign, set your audience, and choose your channel. Email, SMS, or Push all in one place.

Step 2

Message

Attach a reward and target the right guests using loyalty and guest data already inside the platform, no import required.

Step 3

Schedule

Set your send time, add it to the campaign calendar, and see it alongside everything else scheduled.

Step 4

Review

Confirm every detail before launch. One screen. No second-guessing. No support ticket needed.

WHAT'S INCLUDED

Everything you need to run campaigns. Nothing you don't.

Every feature below is included with your Paytronix Loyalty and Messaging package, no extra line item, no separate contract.

Guided four-step builder

Details, Message, Schedule, Review. Easy to learn, fast to run. No training required, no tickets raised.

Visual campaign calendar

See every campaign across the month in one view. Plan, adjust, and stay in control, no spreadsheet required.

One-click duplication

Copy a winning campaign and edit it instead of starting over. Repeat what works, faster every time.

Performance dashboard

Visit rate, redemption rate, average spend, and open/click rates in one place. No export, no spreadsheet.

Connected guest data

Messaging works alongside loyalty, rewards, and guest data already inside the platform. No second vendor to feed.

Email, SMS & Push

Reach guests across email, SMS, and push, all from one campaign builder, with the same reward and targeting setup across every channel.

SEE IT IN ACTION

Watch Messaging in action.

A short walkthrough of the guided builder, campaign calendar, and performance dashboard — from first campaign to first result.

 

 

USE CASES

See what teams are doing with Messaging. Here's how hospitality marketers are putting Messaging to work.

From lapsed guest recovery to promo performance, here's how hospitality marketers are putting Messaging to work.

Lapsed Guest Recovery

Win back guests who haven't visited in 60+ days

Build a targeted campaign for lapsed loyalty members using visit and loyalty data already in the platform, and schedule it in minutes.

Dashboard shows: visit rate vs. control, redemption rate, avg. spend per returning guest
Promo Performance

Prove your next promotion actually drove revenue

Launch a time-limited reward via Email and SMS simultaneously to justify the offer to leadership.

Dashboard shows: redemption rate, avg. spend uplift, and visit rate — not just opens and clicks.
Seasonal Planning

Plan your whole quarter without losing track

Map every campaign across the visual calendar — seasonal pushes, loyalty milestones, and local events — all in one view. Duplicate last year's winning campaigns and update the creative in minutes.

Calendar view: all scheduled campaigns visible at a glance, no spreadsheet required

ALREADY A PAYTRONIX CUSTOMER? HERE'S WHAT'S CHANGED

Your campaigns. Your guest data. One place.

Messaging connect to loyalty and guest data, so every campaign is built on real guest behavior, not assumptions.


In Campaign Center (Before)

 


 

x   Build a campaign

Navigate several screens, no single guided flow

 

x   See Results

Pull an export, opens and clicks only, no visit or spend data

 

x   Start a new campaign

Build from scratch every time, no duplication

 

x   See what's scheduled

No calendar view, no visibility across the month

In Messaging (Now)

 


 

check

Build a campaign

One guided four-step flow: Details, Message, Schedule Review

 

check

See Results

Visit rate, redemption rate, average spend, and open/click rates on the dashboard the moment you open it

 

check

Start a new campaign

Duplicate a winner and edit it, never start from scratch again

 

check

See what's scheduled

One visual campaign calendar, everything at a glance

PERFORMANCE DASHBOARD

Stop reporting options. Start proving visits.

The metric your GM actually asks about, finally on one screen. No export. No spreadsheet. No waiting.

check Visit rate- see who actually came back after your campaign, compared to a control.

check Redemption rate- prove your offer worked, not just that it was seen

check Average Spend- connect messaging to revenue in a number leadership understands

check Open & click rates- still there, alongside the metrics that actually matter

messaging birthday reward

 

See what your campaigns could look like inside Messaging.

Stop guessing if your campaigns worked. See visit rate, redemption rate, and average spend the moment you open the dashboard.

Request a demo

REQUEST A DEMO

See Messaging on your campaigns.

We'll walk you through the campaign builder, the performance dashboard, and what a targeted guest engagement program looks like inside Messaging, built around your brand's goals