NEWTON, MA – August 7, 2019
Paytronix Systems, Inc. announced the acquisition of Open Dining, the leading provider of ordering and delivery for small-to-medium-sized restaurants.
Open Dining will now be known as Paytronix Order & Delivery. It already has features that are not on any other platform.
It includes online ordering and connects to POS and third-party delivery partners. 30,000 locations use the platform.
“Paytronix is committed to creating frictionless guest experiences,” said Andrew Robbins, president of Paytronix.
“This acquisition broadens our feature set that includes NFC Loyalty, one-to-one promotions, text-to-enroll, and pay-by-mobile. A key part of our success is listening to the voice of the customer, and our customers have been urging us to provide an ordering solution that leverages Paytronix’s AI-driven guest intelligence.”
“These are two perfectly complementary products,” said Tim Ridgely, founder of Open Dining.
“From the beginning, I could easily see how the two platforms would work seamlessly together. Our entire team is excited to be on the Paytronix growth trajectory, with its leading guest engagement platform, smart team, and best-of-breed technology.”
“Both restaurant and convenience store brands will benefit from having a couch-to-couch solution that enables guests to order and receive items wherever they are, while giving brands the ability to own and nurture the guest relationship,” Robbins said.
“This single platform will make it easier for small teams to create and manage programs that boost both near-term and long-term transaction volumes.”
Paytronix connects with all of the top ordering providers. The company will continue to invest.
Restaurant and convenience store brands can learn more about Paytronix and schedule a demo here.
Based in Newton, Massachusetts, Paytronix is a provider of SaaS customer experience management (CXM) solutions for restaurants and convenience stores.
Through its top software design and connections to POS systems, Paytronix helps over 400 brands improve guest experiences.
Paytronix has consumer insights that get more visits and spend. For more information, visit www.paytronix.com.