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Paytronix Support

Welcome to support! You’re here for a reason, so we’ll make it easy for you to find the answers you need. Scroll to the bottom for contact information.

Are you here for remote support?


Can we help you in another way?


Download Software
 
You will need your username and password to access the following downloads. Software packages are POS specific. If your POS is not listed below, please contact your Technical Support Representative.


Contact Support
 
Are you a member or gift card holder? Please contact the restaurant directly. There is typically a telephone number on the back side of your card or you can try the restaurant's website.

Are you the designated Paytronix Administrator for your restaurant? 

No: Please contact the individual who is responsible for your gift and/or loyalty program at your corporate office.

Yes: If your question needs immediate attention, please call our support line at 617-649-3300, extension 1.

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November Order To Eat Tracker
Download your free issue today

The Order To Eat Tracker® Report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and improve customer engagement.