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Order to Eat Tracker® - June 2021

Read this month's issue for insights into guests' spending habits when ordering online.

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The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and improve customer engagement.

INSIDE THE JUNE TRACKER

  • A look at how drive-thrus have become the key to boosting QSR sales and what operators are doing to add lanes and ordering innovations to meet consumers’ evolving needs

  • An interview with John Isbell, vice president of learning and development at Chicago-based QSR Portillo’s, on how restaurants can use drive-thru sales and mobile ordering innovations to stay afloat and plan for the future as their physical operations get back on track

  • An in-depth examination of how drive-thrus made a comeback and acted as a lifeline for the QSR space during the pandemic
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CLV Data Brief Gift 2
Unwrap Customer Lifetime Value this Winter

Major brands like Disney and Amazon know their customers' value backwards and forwards. But this valuable metric isn't reserved just for multi-billion dollar brands. Thanks to readily available data, now restaurants and convenience stores can calculate this powerful metric as well.

Read this research brief from our Data Insights team and see how you can better understand the value of each of your customers before the New Year.

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