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Order to Eat Tracker® - June 2021

Read this month's issue for insights into guests' spending habits when ordering online.

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The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and improve customer engagement.

INSIDE THE JUNE TRACKER

  • A look at how drive-thrus have become the key to boosting QSR sales and what operators are doing to add lanes and ordering innovations to meet consumers’ evolving needs

  • An interview with John Isbell, vice president of learning and development at Chicago-based QSR Portillo’s, on how restaurants can use drive-thru sales and mobile ordering innovations to stay afloat and plan for the future as their physical operations get back on track

  • An in-depth examination of how drive-thrus made a comeback and acted as a lifeline for the QSR space during the pandemic
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Right-Sizing Your Loyalty Program

Discover how to strengthen your restaurant's loyalty programs in the aftermath of inflation. Learn to adeptly adjust loyalty strategies to effectively manage guest reactions, drawing inspiration from successful cases such as Caribou Coffee and Dutch Bros Coffee. Our latest resource, backed by expert insights, provides essential guidance to navigate these changes seamlessly and uphold customer loyalty.

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