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October Order To Eat Tracker

Taco Bell's Strategy to Help Customers Own Their Ordering Experiences

The Order To Eat Tracker, a PYMNTS and Paytronix collaboration, examines the evolving restaurant space. The monthly report highlights how fast food, fast-casual and quick-service restaurant (QSR) establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery experiences and improve customer engagement.

In this issue: 

  • Taco Bell’s senior director of digital technology, Rafik Hanna, explains how self-service kiosks and a delivery partnership with Grubhub fit into the chain’s omnichannel ambitions
  • The latest headlines from around the space, including how brands like McDonald’s, Domino’s and MOD Pizza are using third-party partners to improve their customer experiences
  • A data-rich Deep Dive that focuses on the pros and cons of partnering with third-party food delivery services

Download to see how Taco Bell and self-service kiosks.

 
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