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Lessons from a Lettuce Entertain You Loyalty Veteran

With more than 20 years of experience building and managing loyalty programs, Mike Lynch has seen it all. In this 30-minute session he’ll share first-hand knowledge of what works and what doesn’t work in loyalty operations, analysis, and keeping valuable members active for years. 

In this presentation, Mike details several valuable lessons, including:

  • The value of having the right technology.
  • Why you need marketing-friendly data analytics tools.
  • How to “change the rules” to keep up with a constantly evolving market

This unique Q+A session will provide the knowledge one can only gain by working in the industry as long as Mike. When it’s over, you’ll be excited to leverage the lessons learned to bolster your program’s impact.

Enjoy the on demand presentation! 

 
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Loyalty programs deliver outstanding financial returns by motivating guests to visit more often and spend more with each visit.

 

However, one loyalty program style does not necessarily work for all restaurant brands and service types. Learn about a variety of different programs to find the right fit for your brand.