The latest trends in Order & Delivery

We’ve comprised five fast facts about the restaurant landscape to help you understand how mobile technology is changing consumers’ in-restaurant dining experiences.


Estimated share of restaurant sales from dine-in purchases



Share of consumers who use restaurant delivery
services at least once per month



Projected sales increase for QSRs that offer combined
stored-value and loyalty cards



Average number of seconds elapsed between drive-thru speakers and pickup windows in 2019, a 20 seconds increase over 2018



Share of restaurant operators that offer voice ordering capabilities

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