June Order To Eat Tracker

How Hot Head Burritos Is Addressing COVID-19 by Reassessing Customer Experience

The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and improve customer engagement.

INSIDE THIS ISSUE:

  • An interview with Ray Wiley, CEO of Mexican food chain Hot Head Burritos, on how the restaurant is innovating its in-store and online ordering experiences to address customers’ COVID-19 concerns
  • Recent order to eat headlines, including burger chain Shake Shack’s addition of customer pickup windows to its 280 U.S. storefronts
  • A Deep Dive analyzing how QSRs can develop safe and secure online ordering experiences and guest recovery strategies as the COVID-19 pandemic continues to affect the restaurant industry

Download to learn more!

 
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Why Brands Like Panera are Winning Big With Subscriptions

Subscriptions are everywhere you turn – from streaming video platforms to pet and beauty supplies.  As consumers have become used to interacting with subscriptions in nearly every aspect of their daily lives, restaurants too have a great opportunity to capitalize on this trend.

 

Watch this webinar to learn more about how subscriptions helped Panera see visit frequency growth of more than 200% and a 70% increase in food attachment - and how you can too.