January Order To Eat Tracker

Adopting Technology Without Eclipsing Human Interaction

The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and improve customer engagement.

In this issue:

  • An interview with Ayr Muir, CEO of Clover Food Lab on how personalizing in-app ordering, self-serve kiosks and third-party delivery has helped boost sales and compete with larger brands
  • The latest developments from the space, including McDonald’s experiment with cash-accepting kiosks
  • A deep dive on how public-facing kiosks and table side tools can enhance customer relationships

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