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How to Master the Digital Ordering Channel

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The order-and-delivery industry continues to grow rapidly, with sales projections soaring north of $28 billion by 2023. According to Technomic data, consumers spent $10.2 billion on delivery services in 2018, which was up 42% from the previous year. Restaurants and convenience stores are both adding ordering sites at a sprinter’s pace and leveraging multiple third-party delivery partners in any given market.

In this free 30-minute webinar, you will learn how to navigate some of the challenges in this increasingly important channel. Here are a few of the insights you'll take away from this presentation:

  • Mastering the user experience
  • Managing delivery
  • Handing errors and winning guests back

Enjoy the webinar!

 
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How well is your brand keeping your most loyal guests engaged? This data brief focuses on measuring member activity and provides benchmarks for monthly active users so you can determine how your brand is performing against industry standards. You’ll learn more about determining your loyalty program's impact, evaluating the effectiveness of program, and tips for improving activity with a few key strategies.