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How Tattle and Paytronix Are Optimizing the Off-Premises Guest Experience

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Your guests' opinions are what matter most, but how are you capturing their feedback? Old-school comment cards and blanket surveys are anecdotal and difficult to track.

New technology solutions like Tattle are enabling restaurants to collect real-time feedback from guests through personalized surveys that are then automatically compiled into easy-to-use dashboards. Last month, Paytronix announced its new partnership with Tattle, lending a new level of customer feedback to Paytronix’ existing guest engagement and loyalty solutions.

In this webinar, Paytronix is joined by Tattle founder and CEO Alex Beltrani. This 30-minute presentation covers:

  • The importance of guest feedback and how to collect it efficiently
  • Implementing operational changes based on survey results
  • Leveraging feedback and loyalty data to create a positive and personalized guest experience
 
Are You Keeping Your Loyal Guests Active?
Download your copy today.

How well is your brand keeping your most loyal guests engaged? This data brief focuses on measuring member activity and provides benchmarks for monthly active users so you can determine how your brand is performing against industry standards. You’ll learn more about determining your loyalty program's impact, evaluating the effectiveness of program, and tips for improving activity with a few key strategies.