How Tattle and Paytronix Are Optimizing the Off-Premises Guest Experience

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Your guests' opinions are what matter most, but how are you capturing their feedback? Old-school comment cards and blanket surveys are anecdotal and difficult to track.

New technology solutions like Tattle are enabling restaurants to collect real-time feedback from guests through personalized surveys that are then automatically compiled into easy-to-use dashboards. Last month, Paytronix announced its new partnership with Tattle, lending a new level of customer feedback to Paytronix’ existing guest engagement and loyalty solutions.

In this webinar, Paytronix is joined by Tattle founder and CEO Alex Beltrani. This 30-minute presentation covers:

  • The importance of guest feedback and how to collect it efficiently
  • Implementing operational changes based on survey results
  • Leveraging feedback and loyalty data to create a positive and personalized guest experience
 
Annual Loyalty Report: 2021
Loyalty programs shone through as one of the key survival tools

The first annual Paytronix Loyalty Report examines trends across the loyalty landscape in both restaurants and convenience stores throughout 2020