Digital Food Ordering Trends by Household

How one industry segment has managed to weather the financial storm better than the rest
PYMNTS Delivering On Restaurant Rewards–March April 2021 Paytronix 640Px

Delivering On Restaurant Rewards, a PYMNTS and Paytronix collaboration, draws from a survey of a census-balanced panel of 2,149 U.S. consumers about the types of restaurants from which they order, whether they use those restaurants’ loyalty and rewards programs and the types of rewards they would like to receive to understand how restaurants can customize their rewards offerings to enhance their businesses.

INSIDE THE APRIL STUDY:

  • $4,520: Amount that U.S. households spent on food ordered online since the pandemic began. 
  • $7,792: Amount spent by married parents on food ordered online since the pandemic began. 
  • 56%: Share of married couples who order from table-service restaurants that do not use loyalty programs simply because they do not believe they are available.

 

Download the report today to learn more. 

 
Annual Loyalty Report: 2021
Loyalty programs shone through as one of the key survival tools

The first annual Paytronix Loyalty Report examines trends across the loyalty landscape in both restaurants and convenience stores throughout 2020