Discussing Frictionless Engagement and Convenience Retailing with Gus Olympidis, President and CEO of Family Express

Family Express set out to create a frictionless experience consistent with customer expectations. With a focus on the customer journey, it brought in a group of technology providers to integrate and eliminate any extra steps to make shopping with Family Express quick and simple.

Gus Olympidis, President and CEO of Family Express, will join us live to share how he’s changing the game of convenience retailing, moving from a traditional model to a customer-centric frictionless brand.

In this webinar you will learn:

  • Why it’s essential for brands to evolve
  • The importance of creating a tech ecosystem
  • Why order ahead and loyalty are the keys to success

Enjoy the webinar!

 
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Check out this on-demand webinar
Why Brands Like Panera are Winning Big With Subscriptions

Subscriptions are everywhere you turn – from streaming video platforms to pet and beauty supplies.  As consumers have become used to interacting with subscriptions in nearly every aspect of their daily lives, restaurants too have a great opportunity to capitalize on this trend.

 

Watch this webinar to learn more about how subscriptions helped Panera see visit frequency growth of more than 200% and a 70% increase in food attachment - and how you can too.