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Discussing Frictionless Engagement and Convenience Retailing with Gus Olympidis, President and CEO of Family Express

Family Express set out to create a frictionless experience consistent with customer expectations. With a focus on the customer journey, it brought in a group of technology providers to integrate and eliminate any extra steps to make shopping with Family Express quick and simple.

Gus Olympidis, President and CEO of Family Express, will join us live to share how he’s changing the game of convenience retailing, moving from a traditional model to a customer-centric frictionless brand.

In this webinar you will learn:

  • Why it’s essential for brands to evolve
  • The importance of creating a tech ecosystem
  • Why order ahead and loyalty are the keys to success

Enjoy the webinar!

 
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Choose a loyalty program that's right for your brand.
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Loyalty programs deliver outstanding financial returns by motivating guests to visit more often and spend more with each visit.

 

However, one loyalty program style does not necessarily work for all restaurant brands and service types. Learn about a variety of different programs to find the right fit for your brand.