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A Guide to Maximizing Loyalty Impact

Learn how to deliver real impact with your CRM and Loyalty programs.

Download this new eBook: A Guide to Maximizing Loyalty Impact to gain insight into lessons learned from more than 350 programs.

Inside this ebook, we’ve shared lessons learned in implementing and testing programs over the past 17 years. It’s full of information you can put to use right away whether you are in the process of launching a new program or optimizing an existing one.

This reader-friendly, 22-page guide covers:

  • What elements make up the largest levers in maximizing loyalty impact.
  • The importance of your program’s penetration rate and how to measure it.
  • Maximizing impact with program design attributes.
  • Features in mobile applications that drive impact.
  • How servers impact the program.
  • Case studies that illustrate how to get the results you want.

 

 
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Convenience is the new currency
How decreasing friction increases profits

This ebook examines the ways that brands can improve the convenience of their shopping experience in order to increase customer loyalty, visits, and spend. Do you want a clear roadmap for both surviving and thriving?