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5 things you need to know to win back lapsed guests

First you notice that you’re losing revenue. Then you see a decline in same-store sales and traffic. Your board and shareholders start asking questions and you begin to wonder what caused this problem and how you’re going to fix it.

Well, there’s good news and bad news.

The bad news is that a number of guests probably stopped coming in. These lapsed guests impact traffic and same-store sales. The good news is that winning them back can dramatically improve your financial situation. They are your lowest-hanging fruit and the segment of guests most likely to help drive incremental revenue.

In this webinar we will cover everything you need to know to win back your lapsed guests.

We hope you enjoy the webinar!

 
 
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Convenience is the new currency
How decreasing friction increases profits

This ebook examines the ways that brands can improve the convenience of their shopping experience in order to increase customer loyalty, visits, and spend. Do you want a clear roadmap for both surviving and thriving?