Loyalty Program Mistake Prevention
Restaurants commonly make three mistakes that restrict their ability to acquire new customers, keep them active, and encourage more frequent visits....
Loyalty (6)
Game of Knowns
Have you ever wondered how the popular TV show Game of Thrones relates to the restaurant industry? The parallels may not be immediately apparent,...
Should Convenience Stores Deliver? The Lowdown
Delivery has become a hot trend throughout most consumer industries. Amazon Prime Now is delivering more food and other essentials to customers...
5 Trends in Customer Engagement That Restaurants Can’t Ignore
Restaurants across the industry are increasingly innovating and finding new ways to provide convenient and frictionless experiences. Advances in...
7 Innovative Ways to Reward Guests in a Modern Loyalty Program
Looking for ways to update your guest engagement strategy? Today’s loyalty programs don’t just offer discounts – they leverage machine learning to...
FOMO Alert! 9 Reasons Why You Can’t Miss PXUX 2019
PXUX isn’t just any conference – it’s an experience. It’s a group of likeminded people who are focused on optimizing the guest journey, building a...
How to Control the Off-Premises Experience
More than ever before, customers are driven by convenience; they want what they want when they want it, and where. And, so, to keep up with...
Drive More Revenue With Subscriptions
Consider all of the conveniences that are available to modern consumers. They can wake up, make coffee with beans that were delivered in one day...
The Only Four Measures That Matter for Your Customer Engagement Program
Facts and figures are easy to come by for any guest engagement platform, be it loyalty programs, e-club programs, or CRM. But what are the key...
4 Promotions to Increase Convenience Store Visits
Most things about marketing and running a business aren’t easy. There are very few “set it and forget it” tactics that yield any real results....