Floridian chain Little Greek uses online ordering to open ‘community store’

With social distancing advisories in place, tasks as simple as going to the grocery store have become challenging. This has pushed many consumers toward grocery delivery services to  minimize contact with others, but now those are inundated and many are on long waiting lists.

The team at the 44-store Little Greek Fresh Grill chain stepped up with a solution when they noticed that many of their guests were struggling to find basic goods. […]

Introducing Two New Filters to Help Promote Takeout & Delivery

As everyone focuses on the new realities of takeout and delivery, it’s important that brands have the tools they need to identify and target those loyal guests who are most likely to purchase through the new ordering channels.

That’s why we rolled out two new filters that enable marketers to find just those who either missed recent visits or have an online ordering history. It’s a way to identify the right people and help drive much-needed revenue.

View the 30-minute Paytronix webinar Machine Learning and Dynamic Segmentation

Missed Visit Score

Behind the Paytronix platform lies artificial intelligence that offers visibility into customers’ individual actions. This means we can understand an individual’s visit cadence. For a coffee shop or C-store patron, that rate might be once a day. For a pizza store, it might be once a week. And for a fine dining restaurant, it might be once every two months. The new Paytronix missed visit score informs you whenever that rate changes so that you can adjust your outreach accordingly.

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Margs to go: Paytronix helps Local Cantina keep the tequila flowing

It was Taco Tuesday when Ohio Gov. Mike DeWine announced that the state would temporarily allow restaurants to sell alcohol to-go. Almost immediately, the phones at Local Cantina’s seven open Columbus-area locations started ringing with callers asking one thing: how quickly could they get a margarita?

Leanna McKenney Heath, one of the group’s operations managers, asked for just a few hours, and soon had a new section for alcohol available on the Paytronix online ordering platform.

“Now I have a whole section on there dedicated to margaritas,” McKenney Heath said. “The ID verification that the customer gets, letting them know at least three times they’re going to have to show their ID to pick it up, is really great.”

This is just one of the ways the restaurants have adapted to operate under the new normal that the novel coronavirus has ushered in. […]

News from Paytronix: $10 million investment

COVID-19 has had a tumultuous effect on your business and, in turn, our business as well. We are all experiencing difficult times. Clients like you have shared with us how important our services have been in navigating the current situation, from sending a historically large volume of messages to quickly launching additional touchless solutions.

I am writing to give you an update on what we are doing to ensure that the Paytronix platform is available to you now and for years to come. 

Our primary move was to secure our financial future by obtaining an additional $10 million in funding, led by Great Hill Partners and our company’s cofounders. This funding represents the faith that we have in Paytronix. […]