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Chuck Tanowitz

Chuck Tanowitz directs marketing communications for Paytronix.

Rapid Launch for Order & Delivery

With dine-in and bar experiences shut down for nearly every restaurant in the country, Paytronix has quickly rolled out a way for restaurants to implement an online order-and-delivery program. This highly focused offering gets a simple program going in one to two weeks.

It’s built on the cloud-based Paytronix connector, which sends information through a connected Windows machine to generate output at a printer. An employee then takes that information and enters it into the POS system. The system also features self-service menu management, so restaurants can make menu changes quickly to adjust to inventory changes. Clients can also easily activate delivery through our DoorDash partnership or offer delivery from their own in-house operation.

Rapid launching is designed to be a fast, easy way to get moving and not intended to replace the full-featured version of the Paytronix Order & Delivery product

For more information, contact the Paytronix team at 617-649-3300, ext. 5. 

Restaurant customer experience in the age of automation

The Center for Hospitality Research at Cornell University estimates that the cost to restaurants for employee turnover averages $5,864 per person. There is also an ongoing labor shortage brought on by a combination of low unemployment, a decaying transportation system, and a lack of suitable housing near the nation’s urban cores. With minimum wages rising around the country it’s easy to understand why restaurants want to automate as much of the guest experience as possible. This is why Taco Bell is now paying some managers six-figure salaries. 

Turnover in the restaurant industry reached nearly 75% in 2018, with quick-service restaurants registering higher numbers. Panera Bread reports a 130% turnover rate, while Chipotle says that turnover for its hourly employees is 145%. […]

Paytronix Loyaltees: Honoring the best of the best in restaurant and c-store marketing

Every year, Paytronix honors the clients that are doing amazing things on the PXS platform with the Loyaltees Awards. It honors the brands using Paytronix to drive truly innovative marketing and loyalty programs.

Last year Caribou Coffee earned recognition for a program that brought together Paytronix software and services to build promotional strategies that used historical data to refine and improve results. Bruster’s Ice Cream, meanwhile, earned kudos for a program that converted traditional punch cards into a modern loyalty program that not only reached 16% penetration in six months, but also drove an increase in traffic during its traditional shoulder seasons of September and January.  Also on the list was Break Time for implementing a monthly rewards challenge that boosted customer spend by more than 25% at its convenience stores.

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For New Year’s Eve, convenience store customers celebrate with wine

When it comes to New Year’s Eve, the wine aisle is the place to be in C-Stores.

As the clock ticked down on 2019, we found that people turned to their C-stores for alcohol to fuel the night. By examining a sampling of sales at 100 C-stores across the Midwest, we saw a significant spike in alcohol sales overall, but wine represented a nearly 400% in revenue over a comparable day. Beer and liquor did well, with a 200% increase, but that’s half of the revenue from wine.

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