The Loyaltees Awards highlight leading and innovative brands in the restaurant and retail industries. When it comes to incredible guest engagement strategies, this year's winners set a new standard of excellence.

Join us for this unique opportunity to network with fellow Paytronix users. Click below for more details.

 
 

Paytronix Support

Welcome to support! You’re here for a reason, so we’ll make it easy for you to find the answers you need. Scroll to the bottom for contact information.

Are you here for remote support?


Can we help you in another way?


Download Software
 
You will need your username and password to access the following downloads. Software packages are POS specific. If your POS is not listed below, please contact your Technical Support Representative.


Contact Support
 
Are you a member or gift card holder? Please contact the restaurant directly. There is typically a telephone number on the back side of your card or you can try the restaurant's website.

Are you the designated Paytronix Administrator for your restaurant? 
No: Please contact the individual who is responsible for your gift and/or loyalty program at your corporate office.

Yes: If you can wait up to a day to talk to us, please send us a message using the form below. If your question needs immediate attention, please call our support line at 617-649-3300, extension 1.

*   required field
Your First Name*
 
Your Last Name*
 
Your Restaurant Name*
 
Your Merchant ID
 
Your Store ID
 
Your Telephone Number*
 
Your Email Address*
 
Confirm Email*
 
Comments
 
 
 
Enjoy Our Webinar "From e-club to A List: Chick-Fil-A's Innovative Take on Loyalty"
How Do You Reward Your Best Guests?

Download our latest webinar "From e-club to A List: Chick-Fil-A's® Innovative Take on Loyalty" and take away

1. How to seamlessly incorporate online ordering into a loyalty program.

2. How to leverage a digital ordering platform to learn more about your guests.

3. How to put a premium on program membership so guests are anxious to join.