The Loyaltees Awards highlight leading and innovative brands in the restaurant and retail industries. When it comes to incredible guest engagement strategies, this year's winners set a new standard of excellence.

 
 

Paytronix Support

Welcome to support! You’re here for a reason, so we’ll make it easy for you to find the answers you need. Scroll to the bottom for contact information.

Are you here for remote support?


Can we help you in another way?


Download Software
 
You will need your username and password to access the following downloads. Software packages are POS specific. If your POS is not listed below, please contact your Technical Support Representative.


Contact Support
 
Are you a member or gift card holder? Please contact the restaurant directly. There is typically a telephone number on the back side of your card or you can try the restaurant's website.

Are you the designated Paytronix Administrator for your restaurant? 
No: Please contact the individual who is responsible for your gift and/or loyalty program at your corporate office.

Yes: If you can wait up to a day to talk to us, please send us a message using the form below. If your question needs immediate attention, please call our support line at 617-649-3300, extension 1.

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Your First Name*
 
Your Last Name*
 
Your Restaurant Name*
 
Your Merchant ID
 
Your Store ID
 
Your Telephone Number*
 
Your Email Address*
 
Confirm Email*
 
Comments
 
 
 
Discover How to Drive Incremental Visit and Spend

Pinkberry wanted to create a promotion for its new Pinkbee’s™ low-fat milk ice cream product that would compel loyalty members to act and drive a sales and visit lift over the busy Fourth of July weekend. 

Spoiler alert: Open rates aren't always a good indication of email performance. 

 

Download this Paytronix case study and discover how Pinkberry was able to drive incremental visit and spend.