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Paytronix Support

Welcome to support! You’re here for a reason so, we’ll make it easy for you to find the answers you need.

Are you here for remote support?

Can we help you in another way?

Download Software

You will need your username and password to access the following downloads. Software packages are POS specific. If your POS is not listed below, please contact your Technical Support Representative.

Contact Support

Are you a member or gift card holder? Please contact the restaurant directly. There is typically a telephone number on the back side of your card or you can try the restaurant's website.

Are you the designated Paytronix Administrator for your restaurant?
No. Please contact the individual who is responsible for your gift and/or loyalty program at your corporate office.

Yes. If you can wait up to a day to talk to us, please send us a message using the form below. If your question needs immediate attention, please call our support line at 617-649-3300, extension 1.

*   required field
Your First Name*
Your Last Name*
Your Restaurant Name*
Your Merchant ID
Your Store ID
Your Telephone Number*
Your Email Address*
Confirm Email*