The 2018 entry period is now closed. Stay tuned to hear about the incredible winners. We look forward to celebrating your success stories!

How does your loyalty program stack up?

Learn how your program rates against the best in the biz—plus get tips about how to improve it. Paytronix has been providing loyalty solutions and support to top restaurant brands for more than 15 years, and we're offering up some of our best strategies for program growth today.


Paytronix Support

Welcome to support! You’re here for a reason, so we’ll make it easy for you to find the answers you need. Scroll to the bottom for contact information.

Are you here for remote support?

Can we help you in another way?

Download Software
You will need your username and password to access the following downloads. Software packages are POS specific. If your POS is not listed below, please contact your Technical Support Representative.

Contact Support
Are you a member or gift card holder? Please contact the restaurant directly. There is typically a telephone number on the back side of your card or you can try the restaurant's website.

Are you the designated Paytronix Administrator for your restaurant? 
No: Please contact the individual who is responsible for your gift and/or loyalty program at your corporate office.

Yes: If you can wait up to a day to talk to us, please send us a message using the form below. If your question needs immediate attention, please call our support line at 617-649-3300, extension 1.

*   required field
Your First Name*
Your Last Name*
Your Restaurant Name*
Your Merchant ID
Your Store ID
Your Telephone Number*
Your Email Address*
Confirm Email*
A Guide to Maximizing Loyalty Impact
Need a big idea for growth in 2018?

Learn how to deliver real impact with your CRM and loyalty program.


This guide offers tips and tactics you can put to use right away whether you are in the process of launching a new program or optimizing an existing one.


Download your free copy today!