The Loyaltees Awards highlight leading and innovative brands in your industry – which could be you! Enter any or all of four categories: Best Loyalty Launch, Mobile Engagement, Loyalty Innovation, and Real Impact.

Latest News:
  • Paytronix-Powered Pie Five Pizza Rewards Program Targets and Engages Millennials - Read More...
  • Zaxby’s Franchising LLC Chooses the Newly Upgraded Paytronix Gift Card Program - Read More...
  • Paytronix Introduces New User Interface and Campaign Center Features - Read More...
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Paytronix Support

Welcome to support! You’re here for a reason, so we’ll make it easy for you to find the answers you need. Scroll to the bottom for contact information.

Are you here for remote support?

Can we help you in another way?

Download Software

You will need your username and password to access the following downloads. Software packages are POS specific. If your POS is not listed below, please contact your Technical Support Representative.

Contact Support

Are you a member or gift card holder? Please contact the restaurant directly. There is typically a telephone number on the back side of your card or you can try the restaurant's website.

Are you the designated Paytronix Administrator for your restaurant?
No: Please contact the individual who is responsible for your gift and/or loyalty program at your corporate office.

Yes: If you can wait up to a day to talk to us, please send us a message using the form below. If your question needs immediate attention, please call our support line at 617-649-3300, extension 1.

*   required field
Your First Name*
Your Last Name*
Your Restaurant Name*
Your Merchant ID
Your Store ID
Your Telephone Number*
Your Email Address*
Confirm Email*
How many emails do you send each subscriber per month?
If it's not 5.75, you might have a problem.

Get your free copy of the latest brief from our Data Insights team. You'll learn how to hit the communication sweet spot with email frequency and increase both subscriber retention and visits.