Surprise and Delight programs offer a unique, thrilling way to reward loyal guests.
A surprise and delight program gives you the ability to provide guest rewards at random. There are no set intervals or reward thresholds. Instead, serendipitous, unexpected rewards drive guest excitement and loyalty.
Surprise and delight programs introduce suspense and spontaneity into your guests’ visits. They never know when their lucky day might be. “Is today the day?” This element of surprise adds excitement to visiting your restaurants.
The challenge: ensuring your guests are delighted by the rewards. The rewards must correspond to their purchases and their buying patterns. Paytronix’s unique Rules and Wallets technology automatically matches the guests’ spending habits with an appropriate level of reward.
Paytronix makes execution easy, too. POS integration means cashiers get a pop-up notification message and guests receive a printed receipt detailing the reward.
To find out more about how a Surprise and Delight Program may work for your business, contact us.