The Loyaltees Awards highlight leading and innovative brands in the restaurant and retail industries. When it comes to incredible guest engagement strategies, this year's winners set a new standard of excellence.

 
 

Leave the towels, robe, and shampoo. Take these three things from hotels.

Restaurants and hotels have at least two traits in common. Both industries are faced with selling a perishable product in a consumer-informed world that is rife with competition. For more than two decades, hotels have improved their ability to identify their guests and engage them in a way that delivers a direct, positive impact to the business with loyalty programs.

Restaurants can learn at least three key things from hotels. Download this article for details.