Loyalty Improvement Series - Interviews

Interviews

We periodically conduct interviews with restaurant executives from chains that operate loyalty programs. These fascinating interviews give a real insider's view on strategic loyalty decisions. 

• Dan Kim, Founder of Red Mango, on Loyalty and His Customer-Centric Marketing Strategy
• Al Bhakta, CEO of Genghis Grill Franchise Concepts, Talks Loyalty, Expansion, and Health
• John Eagles, Director of Program Management, Shares Details on Papa Gino's / D'Angelo's Loyalty Program Success.
• Paul Emmett, Duffy's Sports Grill CEO, Shares Why its MVP Program is Critical to His Business.